At Cricv Casino our goal is to make your gaming experience enjoyable and exciting, but we fully support the principle of responsible gambling and believe this form of entertainment should be practised with moderation and awareness.
We recognise the existence of gambling disorder, a condition characterised by a strong dependence on gambling, difficulty in limiting money or time spent gambling, and which can cause harmful consequences not only for the player but also for their loved ones.
For this reason we provide tools that limit, reduce or stop the gambling activities of our members upon their request. Indeed, every player has the option to:
- Choose to suspend play for a specified period.
- Set a limit on the amount of money that can be deposited on a monthly, weekly or daily basis.
A request to decrease a deposit limit or to freeze an account will be applied as soon as it is received. However, to increase a deposit limit a waiting period of 7 days is required. It is important to note that our staff have no control over these limits, which means they can only be changed or removed by the player.
If in doubt, consider asking yourself these questions:
- Have I tried to cut down or stop gambling and failed?
- Do I bet increasing amounts of money to achieve the same level of excitement?
- Do I hide from my family or friends that I gamble, or how much time and money I spend on it?
- Has gambling ever jeopardized or broken a relationship with a loved one?
If you answered Yes to most of these questions, it may be time to consider using our tools to limit yourself or to seek help, which is not a sign of weakness but rather a sign of strength and wisdom.
Our team is also available if you would like to talk to us about gambling-related problems. We will listen without judgment and will do our best to provide all possible solutions and support. Feel free to contact us via live chat or by email at [email protected].
